frequently asked questions



Technical Issues

Please ensure emails are not going to your junk or spam folders and that is set as a safe address through your email client. Do a search for “add an email or domain to ‘enter your email client‘ safe sender list” for instructions.

All messages from our team and location personnel will be sent to your MBI Message Center, which is accessible from your Volunteer Site account. A notification message, with a link to your account, will be sent to your email address on record. Some system-generated messages will only be sent to your email address on record. These messages are confirmations and/or reminders of actions taken or that need to be taken.

If you have opted out of auto-messaging, please contact the MBI Support team to reenable auto-messages.

Using The Site

When you have completed your time of service, we will send you a message requesting you to leave a review of your time with the location you served. You will have the option to leave a public or private review. All volunteer reviews for locations are verified by the MBI team before posting publicly

We’d love to help you get where you’d like to go and serve. When you’re ready, feel free to Contact Us. Be sure to explore all the possibilities on our website and follow us on our YWAM Mission Builders International Facebook page. More questions? Contact the MBI Support team or call 1.406.285.8525.

Youth With A Mission has over 1200 operating locations worldwide. Volunteers choose the region of the world in which they would like to serve and we help them find a placement in that region. Explore your options!

Note: You must be able to travel to the nation you choose on a tourist visa without any special letters of invitation, as short-term volunteers don’t usually qualify for other types of visas.